Extensive Online Documentation
Learn what online documentation typically is and just how it could assist you to far better understand the hosting world.
Regardless of the fact that the hosting service offered by the different companies is approximately identical, each provider has got a personalized platform with its own modifications and ways to carry out given operations. That is why, an elaborate knowledge base would be rather useful both for people with little or no practical experience and for technically trained users who will at some point discover how particular procedures are executed, but will waste valuable time meanwhile. The aim of such a knowledge base is to make the hosting service quick and easy to use, sparing users lots of time and efforts. The consequence is more contented clients, as they can swiftly find the info they require, and substantially less work for the support staff, because usually the vast majority of the questions and problems that customers have got are already described in the knowledge base. In case the articles themselves are expertly written and encompass more topics, you’ll be able to discover more not only about your own account, but also about the web hosting service as a whole.
Extensive Online Documentation in Cloud Hosting
All cloud plans
that we offer include a detailed knowledge base where you can find everything you need to know with regard to your web hosting account. Regardless of whether you are aiming to create a brand-new database, to redirect a domain name
using an .htaccess configuration file or to create an e-mail address on your personal computer or telephone, you can simply check our step-by-step help articles and all the info that you need will be there. When you visit a particular section of the Hepsia hosting Control Panel, you’ll see articles that pertain to the features that can be accessed through it. In case you’d like to check the complete article archive and get familiar with all the functions that Hepsia is offering, or simply to read generic information about the hosting service, you can browse the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our absolute best to encompass any predicament that you might possibly bump into, but if you do not find what you require, you can always touch base with us, as our help desk staff is at your disposal 7 days a week.