Service Uptime Guarantee
Find out what a service uptime guarantee entails and also how you are able to take advantage of it.
The service uptime for any cloud hosting account is of essential importance. If you’re using a server that has frequent problems and your site is not accessible for extended periods of time, it is more likely that visitors shall not come back. Provided you have an online store, for example, it will mean lost clients and less financial gain. Your websites can even get penalized by search engines with lower rankings regardless how good their content is. In order to avoid this sort of scenario, you should always make certain that the hosting service you get is stable. This way, the success of your internet site will depend entirely on its content and your marketing and advertising campaigns and will not be affected by hosting-related factors that you have got no control of.
Service Uptime Guarantee in Cloud Hosting
When you buy a cloud hosting
plan from us, we guarantee that your Internet sites will be working at least 99.9% of the time. We have virtually eliminated the web server downtime by using a sophisticated cloud hosting platform where separate groups of servers address every aspect of the overall service - files, databases, e-mail messages, etc. In that way, when there is a problem with a web server, the other servers inside the cluster will simply take over and your sites won't be affected in the slightest. To prevent any infrastructure issues, we furthermore have diesel backup generators and several independent Internet providers. Knowledgeable admins check the servers 24/7 to tackle any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in VPS Servers
If you purchase a Virtual Private Server from our company, we guarantee that the physical hosting server your account is created on will be working a minimum of 99.9% of the time. While we are unable to control what you do with your VPS and what you install on it, we will make certain that the main hosting server is going to work 24/7 without any interruptions. Our facilities have a number of Internet providers as well as backup generators to guarantee the continuous work of all machines accommodated there. If you experience a problem with any virtual server on the physical one, we've got a group of experienced professionals to resolve it in a very timely manner and to make sure that the other VPS server
accounts in that hosting server aren't going to be affected. We use only new, thoroughly tested hardware components for the servers where new virtual accounts are set up.
Service Uptime Guarantee in Dedicated Servers
While we are unable to control what you do with your dedicated server
, what offline software or script-driven apps you set up on it or how often you reboot it, we can ensure that it's going to be accessible no less than 99.9% of the time. Your web server will be positioned in our state-of-the-art facility in the downtown area of Chicago and its uptime and accessibility is going to be ensured by powerful diesel backup generators and a number of Internet providers, so no outages or other infrastructural troubles shall affect the proper work of your internet sites at any time. Our professional crew of system admins will ensure that if your server stops for some reason, it's going to be rebooted immediately. To avoid any possibility of failures, we will give you a web server with new and extensively tested hardware components to ensure that your Internet sites will be working no matter what.