Installation and Troubleshooting
Discover more about the services provided by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
Besides having more resources, a very good reason why you may get your own web server and use it instead of a shared website hosting plan is the fact you are able to install and run a large selection of software. With a shared account, you could use applications, that do not need root access and are not set up server-side, so if you need certain software for your websites, you cannot install it on a shared web server. This is not so with a hosting server of your own in which you are able to install whatever you want. The downside is that you may not have much experience and handling your own server is more complex that managing a shared hosting account in which the company handles the majority of things. This is why we offer another service for our server packages called Installation & Troubleshooting and you may take full advantage of it any time you face any difficulties with the administration of your hosting server.
Installation and Troubleshooting in VPS Servers
The upgrade can be acquired with all VPS server
solutions that we offer and you are able to add it either during the signup or anytime later using your billing CP. It includes sixty minutes of custom work on your web server, so our administrators will be able to help you with software installation or setup. They can furthermore troubleshoot any piece of software you have already installed in case it doesn't work properly, so you'll not have to waste time to determine what's wrong as they can assist you in a very quick and qualified way. As this is a one-time upgrade, you'll be able to get it just when you need it and if a certain task takes a shorter period, the remaining minutes will be available for the future and will not be reset in the end of the month. This upgrade is effective if you can't do something by yourself or when you have our Managed Services upgrade, but the 30 minutes of custom work it provides aren't enough for a particular task.
Installation and Troubleshooting in Dedicated Servers
When you need our upgrade for any reason, you could add it to your dedicated server
with a few mouse clicks through the billing CP or if you need some custom work on the machine immediately after it is put in place, you can acquire the upgrade during the signup procedure and tell us exactly what you need to be done, so everything will be ready once your hosting server is operational. Sixty minutes of custom work are included to your account each time you obtain the upgrade, so you can employ this service as often as you require. If some task needs less time to be finished, you won't lose the remaining minutes and they shall be available for future tasks. Our upgrade will let you focus on developing and promoting your websites without spending time on maintaining the dedicated web server or the software installed on it. You'll be able to employ it if you also use our Managed Services upgrade, but the 30 minutes it provides aren't sufficient to complete all tasks which you need.